Support, the next level
We keep your textiles moving
Introducing the CLMTexfinity Service

In 2010, CLMTexfinity made a promise: to personally ensure the safety, reliability and functionality of every machine – without compromise. And they signed their name to it. This vow is more than ever alive today through our dedicated and passionate people. And we're building upon their personal commitment with investments in new technology.

Our name is CLMTexfinity – and count on our next level service.

Invested in your future
Our committed teams are empowered with new tools

Every day, our teams roll up their sleeves to keep your laundry moving. We continue to invest in new tools and processes, so our highly trained mechanics and support team can ensure a faster return to service. It’s all part of our commitment to work more safely, efficiently and reliably.

A more personalized experience
We put you and your customers at the center of everything we do
Personalized contracts
Flexible service packages offer maintenance and connectivity options to suit your needs.
Custom notifications
Easily customize your communication preferences to access real-time notifications and simplified, faster reporting.
Event alerts
Event-driven alerts keep you and us in in the loop on important break downs of your laundry equipment.
Tailor made education for your technicians help you avoid downtimes, increase product lifespans and plan for the future.
Information on demand 
We communicate with you in real time

We are committed to being easy to do business with. That means giving you a single place to find all the information you need when you need it. Contact our teams directly via phone, chat or email, and track maintenance and equipment health in real-time.

eService Web
Manage your entire equipment from your desk or on the road. Our eService portal gives you direct access to your laundry and machines via your computer or mobile device. View the individual machines and overview systems as well as maintenance data or interventions performed.
eService Mobile
Manage your equipment from your smartphone or tablet. Keep track of the status of your machines with eService mobile, the first app in the laundry industry to send real-time performance data directly to your mobile device.
eLite Service
Stress-free service through 24/7 remote monitoring. A specialized team of technicians checks the data of your machine in real time and receives a notification when there is a problem. Often they can detect and fix the problem before you even notice it.
24/7 expert support

The CLMTexfinity call center is available every hour of the day. You will get in touch with experts trained in every aspect of your system's operation and what to do when problems arise. With every call, the CLMTexfinity call center is the fastest way to the solution.

Get in touch.

Schedule an appointment with one of our service experts.
Thank you for contacting us. We will get back to you as soon as possible.
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